This policy applies to users from all supported countries, including Russia, Turkey, UAE (Dubai), Poland, Kazakhstan, Uzbekistan, and other regions.
Refunds are possible only if payment was successful but the service was not delivered.
No refunds are available after successful mobile balance top-up or service activation.
Refund requests are reviewed within 1–3 business days.
Политика возврата действует для пользователей из всех поддерживаемых стран.
Возврат возможен только если платёж прошёл, но услуга не была оказана.
После успешного пополнения возврат невозможен.
Срок рассмотрения — 1–3 рабочих дня.
İade politikası tüm desteklenen ülkeler için geçerlidir.
Ödeme yapıldı ancak hizmet verilmediyse iade mümkündür.
Başarılı işlem sonrası iade yoktur.